Craig Custom Builders

testimonials

read what our customers have to say about us

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.

Our Mission: To be the recognized leader in the home building industry. To exceed client expectations through quality craftsmanship and attention to detail, using our professional team to guide each client through our clearly defined process.

Our Results: Kevin Frasco, president and owner of Craig Custom Builders, has been fortunate to serve many happy customers over the past 25 years and here’s what they are saying about him and his team:

Click to view all third party customer satisfaction survey results

nj home renovation project

Craig Custom Builders is organized and professional and I believe this is an attribute that set Craig Builders apart. Having an organized project manager was key to our project running smoothly. We had ample time to make decisions on tile, colors, etc. Our experience showed that they do not cut corners on workmanship and materials and in today's economic environment that is something to be noted. We knew what the project would cost going in and with any change or add-on we knew ahead of time what it would cost before the agreed upon work began. The Craig Builder's team is great at keeping communication lines open with their clients. From a building project perspective, this is vital to a mutually smooth running job for both the client and their team. Not only was the punchlist completed, but they encouraged you to keep a list of any items that needed to be fine tuned or corrected. This was my second major project with Craig Builders. It was a great customer experience. They made it pretty easy. The customer needs to understand going into it that their lives will be disrupted a bit by having a renovation in their home.” - Tom and Cheryl

“The whole experience was a pleasure: everyone involved in our project was professional and courteous, and we are very pleased with the quality of their work.” - Mark and Marybeth

disaster restoration project

“After a very destructive fire in our 3 year old home we interviewed 4 general contractors to make the repairs.We immediately felt comfortable with owner, Kevin Frasco and were impressed with the pictures of his past projects, and awards. After hiring Craig's we decided since we were going to be out of our home for an extended time due to the necessary repairs, we would add a list of custom changes we had been planning over the next few years. Kevin's sub contractors were all professional, friendly and courteous. Their attention to detail is wonderful, and shows. Rose Marie, Kevin's assistant, was with me every step to choose tile, paint colors, fixtures, lighting, etc. I soon depended on her expertise, knowledge, and impeccable taste to make the many selections. Everyone who sees my house is thoroughly impressed. I would highly recommend Craig Custom Builders! I LOVE MY HOUSE! - Rhona

custom home renovation

“We were extremely pleased with the professionalism and quality of workmanship provided by Craig Custom Builders, Inc. The project was handled in an organized and timely fashion. We were very pleased with the many skilled employees and subcontractors that were of the highest caliber, character and professionalism. The quality of work was the byproduct of a great organization. We would be happy to recommend them to any potential future customers.” - Doug and Lina

new custom home in nj

“I just wanted to drop you a quick line. It’s been 8 months since we moved into our new house, and everyday when I leave for work, as I pull out of my driveway, I’m in complete awe of its beauty. Diana and I wanted to Thank You for your patience with us, as we’ve never built a new home before. I must say, the trades you used were all exceptional. Kevin, you did such an outstanding job on a very basic house plan, and made it look like I spent a small fortune on architectural drawings. Let me just finish by saying…… we don’t believe any other builder could have done a better job than Craig Custom Builders.” - John and Diana

“We just wanted to extend our gratitude and tell you how much we have enjoyed working with you. Our house is beautiful again because of all your hard work. We always thought that construction would be a nightmare to live through but at all times your team was courteous, clean and always went the extra mile. With two babies at home we were concerned about dust and dirt but it was not an issue at all. We would recommend you to anyone who needs their home improved and/or repaired from damages. We are happy to have our home back and in better form than before thanks to your team. You will be the first person we call if we decide to do anymore home improvements! It has truly been a pleasure working with you all!" - Brian and Kelly

basement remodeling project in nj

“We are so pleased with the results of our renovation. The conversion of our dental office into a large family room/ entertainment area turned out better than we could have imagined. To any questions or concerns we may have had, your response was prompt and considerate. We felt confident by the professional manner extended to us by you and your staff. It was a pleasant experience working with Craig Custom Builders. You have our highest recommendation.” - John and Dawn

"Everyone who comes to our home comments how beautifully and seamlessly our addition blends with the old house. The quality and craftsmanship is instantly apparent! In addition, their office and support staff made the project run incredibly smooth and always keeping us informed of progress and issues. We recommend them to everyone!" - Phil and Carolyn

A great experience all the way through. Kevin is diligent, thoughtful and quick to respond to questions or concerns. He is on the job site much more than we had anticipated, and from demolition to finish carpentry, all of Kevin’s subs did a fantastic job. We couldn’t be happier, and we would absolutely recommend, and have already recommended, Craig Custom Builders, Inc. to our friends.”i - Keith and Heather

knockdown and new custom home construction in nj

“I found them very professional and very courteous and we’ve even had them down for dinner. They’re not just good business people, they are just great people.” - Michael and Suzanne


Click to view all third party customer satisfaction survey results

Our projects are located in various counties throughout New Jersey: Passaic County, Bergen County, Morris County, Essex County, Hunterdon County, Somerset County, Monmouth County, Ocean County.

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