a closer look at craig custom builders
build once well...
...is the philosophy of Craig Custom Builders. Kevin Frasco, president of Craig Custom Builders, Inc. started the company in 1986 specializing in framing high end residential homes. Kevin had already spent a decade of hands-on framing for both residential and commercial projects. His knack for leading and managing projects led him to transform the company into a general contracting firm in 2000 specializing in large scale home renovations and new custom home building.
In this industry the one common misconception held by homeowners is that they can get an apples-to-apples comparison of contractors by simply comparing estimates they produce. Contractors can never be apples-to-apples since we are people delivering a service that ultimately results in an experience and a product that is far more than a sum of numbers.
What We Do
Craig Custom Builders is a full service general contractor working hand in hand with our clients. We specialize in upscale custom residential and light commercial work in New Jersey. Projects include residential new construction, renovations, and additions to private offices and retail establishment renovation and disaster restoration. Craig Custom Builders clients receive the ease and simplicity of a single source for professional product selection and construction services. Our field employees have been with the company for over 15 years and we have a close knit team of tradespeople, many who have been working with Kevin for over 25 years.
Keeping Our Edge
Craig Custom Builders belongs to Remodelers Advantage, an internationally-acclaimed business improvement and peer group organization exclusively for remodelers. Our managers attend interactive meetings and workshops that provide in-depth information on a variety of practical proven business strategies used by award-winning top remodel companies in the country. These meetings fast track the educational process for our people and give us the opportunity to sharpen our competitive edge. In addition, we belong to local and national homebuilders associations for continuing education and keeping up with industry trends. We hold designations through the NAHB for Certified Green Professional (CGP) and Certified Aging-in-Place Specialist (CAPS).
Earning Your Trust
More than 95% of our clients would recommend us to a friend. How do we earn such high praise from our customers? Each team member is proud to be working for Craig Custom Builders and makes every effort to strive towards excellence on all projects. We aim to make our clients happy and will go out of our way to make the experience easier than expected. During construction we offer creative design solutions to make each project even more exciting for our clients. Our quality of materials and workmanship is well above average and enhances the overall finished product as well as our appreciation for fine custom details. Our clients trust that we will follow through on our commitments and that our company delivers a good value for their investment.
Communication is Vital
Our clients find the use of email communication a huge benefit and time saver for updates, scheduling, confirming decisions and just simply checking in. Our management staff is wirelessly connected sharing project scheduling, contacts and email so they are readily accessible to each other and our clients.
Our Working Approach
We respect that every client is unique. Our staff takes the time to get to know each client so we can meet and/or exceed their expectations. We communicate often to keep them informed and have regular jobsite meetings. We pride ourselves in offering options about choices to be made so that it is easier to arrive at a final solution that meets both their design and investment goals. We carefully document changes to the original scope of work with the proper paperwork protocol.
Creating Successful Relationships
Communication is the key to building a successful relationship with our clients and client input is what drives all of our projects. To make each project run as smoothly as possible, Craig Custom Builders recommends that clients do the following:
- Bring photographs from magazines and our company website project portfolio that provide examples of homes and features that you like so that we can get a feeling of your personal style and preferences.
- Create a wish list that prioritizes the features and enables us to fit these features into your investment objectives.
- Establish your financial objectives early and be upfront about your budgetary requirements as soon as possible.
- Be available for meetings on the jobsite and be flexible during construction. We work hand-in-hand with our clients guiding them through the selection process by sharing our experience, knowledge and resources. Providing us with answers to questions and selections in a timely manner helps keep the project on schedule and makes the process easier.
- Most importantly, enjoy the process, as it can be both exciting and fun!
Our goal is to surpass your dreams and expectations.